What is Klarna? 

Klarna was founded in 2005 with the aim of making online shopping easier. 60 million customers - and more every day - trust Klarna to securely handle their payments. The service allows you to shop now and pay for your order after receiving, once you’ve decided to keep it. Extremely useful when you’re not sure which size FitFlop shoe is for you!

How do I use it?

• There’s no account to set up and no forms to trawl through. You simply provide your email address and phone number for a soft credit check

• Pay Later acceptance depends on several factors including your age (you must be at least 18) and the results of the soft credit check. It won’t affect your credit rating

How does it work?

• At checkout, select Pay Later with Klarna

• Once your order is confirmed, Klarna will send you an email with further details of your order and how to pay

• You have 30 days to make your payment starting from the date you ordered, with no interest to pay

• Klarna will get in touch with a reminder when it’s time to pay

• Failure to pay on time may affect your credit rating

• Review your orders at any time by logging into Klarna.com

What about returns?

• Using Pay Later with Klarna does not affect your right to return

• See our full policy here [https://www.fitflop.com/uk/en/returns-and-refunds]